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We guarantee to you that all our bed linens, table linens, Towels and bathrobes are crafted from 100% Egyptian long staple cotton. These items are exclusive to The Egyptian Cotton Store and designed by our London design team.
We endeavour to display through this website all items in our current range. We aim to hold stock of all styles and sizes whilst a product is active. However, occasionally an item will be out of stock and if this is the case we shall inform you immediately the order is received, and offer a full refund, an alternative product or notify you of the expected delivery date. The choice is yours.
We guarantee to you to always act with kindness and understanding, if for any reason you need to return or exchange your order. Our customer service team will assist you as much in possible in providing you with the result you want.
In the unlikely event of any faults in our products, we will do all we can to rectify the situation by providing replacements, or full refund according to your preference. See Our Returns Policy.
You may cancel your order before despatch or return unused goods to us within 7 days. See your right to cancel.
We guarantee to you that we will do everything possible to ensure that your order arrives according to your delivery method and instructions. The Egyptian Cotton Store takes pride in providing an exceptional level of service to our customers. As part of this we guarantee that all orders received before 12 noon GMT Monday to Friday will be despatched the same day. Delivery dates will be dependent upon the delivery method chosen.
We guarantee to you to minimise the financial risks when shopping with The Egyptian Cotton Store. The Egyptian Cotton Store does not hold any credit card details on our servers. In the unlikely event that your card is used fraudulently, as a direct result of being used to purchase from our site, we will assume liability for the first £50 of your loss. Your credit card company is obligated to take responsibility for the rest.
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